At ZYNI, every product is made with care. Please read our policy before placing an order.
Returns
Returns are accepted only if:
- The wrong item was delivered
- The product is damaged
- The product has a manufacturing defect
Return Request
Please contact us within 48 hours of receiving your order.
Include:
- Order number
- Photos of the product
- Photos of the packaging
Non-Returnable Items
We do not accept returns for:
- Wrong size selected by the customer
- Change of mind
- Slight color differences due to screen settings
- Normal variations in embroidery
Refunds
Once your request is approved:
- Refunds are processed to the original payment method.
- Processing may take 3–7 business days after approval.
Replacements
If your product is eligible, we will send a replacement at no additional cost.
Contact
For return or refund requests:
Email: support@zyni.in